Random House New Zealand’s office and distribution facility are based on Auckland’s North Shore.

    Physical Address
    18 Poland Road
    Wairau Valley
    Auckland 0627
    Postal Address
    Private Bag 102950
    North Shore Mail Centre
    Auckland 0725

    Phone: 09 444 7197
    Fax: 09 444 7524


    If you are unable to answer your query by reading our Frequently Asked Questions section, you are welcome to contact us using the details below.

    Customer Service Department
    For enquiries about books, prices and availability:
    Phone: 09  441 2710
    Fax: 09 441 2713
    admin@randomhouse.co.nz
    (Please note that we are not an online bookstore; our books are available through chain, independent and online retailers. Click here to see our how to buy page.)

    Editorial Department
    For enquiries about publishing projects, freelance design and editing work:
    editor@randomhouse.co.nz
    (If you are wishing to submit a manuscript for consideration, please ensure you have viewed and followed our requirements. You’ll find these in our Frequently Asked Questions section.)

    Publicity Department

    For enquiries about arranging interviews and events with our authors:
    publicity@randomhouse.co.nz

    Accounts Department
    For bookseller enquiries about accounts:
    acc@randomhouse.co.nz

    Website Enquiries
    If you wish to make comments about our website:
    website@randomhouse.co.nz